Telecommunications Services & Unified Communications RFP

The Northern Kentucky Area Development District (NKADD), a local government public agency, is accepting proposals for Telecommunications Services & Unified Communications.

Sealed proposals are due by 3:00pm on December 12, 2018, at which time they will be publicly opened. NKADD reserves the right to reject any and all proposals.

Information received after the date and time set for opening requests for proposal will not be considered and will be returned unopened to the Submitter. It is the sole responsibility of the Submitter to assure that his/her information is received by the NKADD before the date and time set for opening the Request for Proposal.

Telecommunications Services & Unified Communications (PDF - 209 KB)

Appendix A (Microsoft Excel - 25KB)



  1. The RFP states: “…the new service provider will need to fully alleviate NKADD of termination penalties assessed by the current service provider. The estimated termination penalties are $12,500…” Is the intent of NKADD that the new provider(s) issue a check to NKADD in that amount, or is it the intent that discounts/promotions be offered to off-set this cost? For example – waiving $12,500 of installation fees? If the intent is that a check must be issued to NKADD, is not offering a $12,500 payment cause for disqualification to the RFP and if not, how many points would be lost due to not providing this?
    It is acceptable for the proposing solution vendor to provide this as a one-time payment to NKADD directly or a one-time credit for either upfront or monthly services for the proposed solution.

  2. Does NKADD want to keep or replace their MPLS solution (it is believed that it is the goal to go from internet + MPLS to SDWAN, but we wanted to verify that we correctly understood)?
    The goal is to replace the MPLS solution.

  3. Does NKADD want a backup internet solution as well as the primary internet solution requested? If so, are there any design parameters on the backup?
    There is no requirement for a backup internet solution.

  4. Is it required that the SDWAN Solution include voice prioritization back to the hosted (cloud) voice platform? If not, are points gained/lost by offering this (how many)?
    This is a requirement.

  5. It appears that NKADD is requesting: Primary Internet at speeds indicated + Possible Backup Internet Solution + SDWAN Solution (fully monitored) to continually best route internet traffic for best utilization + Analog lines for alarms & fax + Hosted Voice Solution. Is it the goal for NKADD to receive a single bill for these various services? If so, how many points are gained/lost by providing or is having multiple bills a cause for disqualification of the proposal? Also, are points gained/lost by having a single number to call to initiate support for any of these items, or is NKADD fine calling each of the appropriate providers based upon the issue?
    A single bill and single point of contact is desired. No loss or gain of points based on multiple bills or multiple provider support lines.

  6. With the current WAN infrastructure for NKADD being Meraki, is it the goal to utilize Meraki for the SDWAN? If so, are the routers MX Routers?
    NKADD currently has an MX84 at HQ and MX64s at both Covington and Georgetown. However, the proposed solution should include it’s own SD-WAN solution that provides direct peering with the proposed cloud voice platform. NKADD will continue to use the MX as routers/firewalls on site.

  7. Just verifying numbers: Total of 96 UCaaS seats: (HQ (90) + Covington (2) + Fort Mitchell (0) + Georgetown (4)).
    Those numbers are correct.

  8. On the Skype for Business integration requested – Is it the goal to have voicemails integrate to MS Outlook 365 and allow dialing out of MS Outlook Contacts OR is it the goal to use the Skype for Business client for call control, IM, collaboration, etc. rather than the client from the hosted voice provider?
    The goal is to use the Skype for Business client for call control, IM, collaboration, etc.

Sweet Dreams Project Brings Good Sleep to Needy Kids

The Safety Net Alliance is a collaboration of social service agencies and other entities committed to providing effective and efficient emergency assistance to Northern Kentucky residents in need. Recently, the Safety Net Alliance took on a project to raise funds for children in our community who are in desperate need of having their own beds. The project, named “Sweet Dreams” gives new beds and bedding to area children, identified through various social service agencies, who do not have a bed of their own. 

Local organizations submitted applications on behalf of individuals in need, and 50 children were to be randomly selected to receive beds.

Jessica Arlinghaus, a staff member from our Human Services Division, has been involved with the Safety Net Alliance and specifically with the Sweet Dreams Project. When Jessica started working on the project, she decided that she wanted to find a way for our organization and specifically our department to raise money to donate towards this project.

In a short matter of time, the department was able to raise funds through a bake sale, a coin drop and other activities and donations, generating $300 toward the project. The cost of one bed kit for a child is $150, so we were able to donate enough to purchase two bed kits for the project. 

As the saying goes, “A good deed never goes undone.” Shortly after we collected the funds, two of our staff were notified that their clients (a total of 8 children) were going to directly benefit from this program and will be receiving beds during the Outreach Event on March 19.

Thank you to Jessica Arlinghaus for leading the charge in this community effort to provide beds to children in desperate need.

Needed Services and Information Meet Community and Fun at the 2015 Senior Expo!

seniorExpoOn August 13th, 2015, the Northern Kentucky Area Development District (NKADD) was honored to co-sponsor the 21st Annual Northern Kentucky Senior Expo with St. Elizabeth Healthcare and In addition to learning about the wealth of supportive services offered through NKADD, attendees also accessed information and screenings from St. Elizabeth Healthcare’s wide range of preventative and therapeutic health services as well as received education and assistance from’s informed staff regarding all things Medicare. Eighty three other providers also took the great opportunity to acquaint the community with their services, which spanned from home delivered meals to home modification and medication management to transportation. The knowledgeable representatives staffing exhibitor booths spent their day talking with attendees, answering questions, offering information, and giving and receiving contact information per request to enable follow up after the event.

Throughout its twenty one years, this community event that boasts representatives from dozens of organizations specializing in needed services for seniors and their loved ones, as well as live entertainment, has continued to draw attendees from as far away as Carroll County and as close by as Cincinnati. In 2015, twelve hundred seniors, family members, and friends from in and around Northern Kentucky came to access information and connect to service providers. The whole of Newport on the Levee buzzed with conversation and movement as hundreds of attendees throughout the day met with a wide range of exhibitors.

Guests also enjoyed great entertainment. The day kicked off with an exciting performance from Circus Mojo, whose talented performers not only executed their own feats impressively but also engaged and taught the audience some of their simpler tricks. Afterward, a live performance by tribute band The Sweet Beats transported attendees to the British Invasion of the 1960’s with uncanny renditions of Beatles favorites, all while dressed in the outfits and playing the instruments the Fab Four made famous in the early days of their career.

During and afterward, attendees of the Northern Kentucky Senior Expo reflected their appreciation and enjoyment of the event, which brings together the fun of a day out with the convenience of a virtual directory of needed services in one place. For the Northern Kentucky community, this event continues to be a great opportunity for seniors and their families, friends, and loved ones to enjoy a day of learning more about the services that Northern Kentucky has to offer.

Please make a note of the date of the 2016 Northern Kentucky Senior Expo once it is posted and plan to attend!

NKADD Holds Annual Meeting and Cuts Ribbon on Building Expansion!


Thank you to all who were in attendance for the NKADD Annual Meeting and Ribbon Cutting on September 24th!

We are very excited to be moving into the building addition, and appreciate all the Board Members, Committee Members, Legislators, Partners, and Community Leaders who have worked with us to make this possible.  This space will provide staff the opportunity to better serve the Northern Kentucky community.  We are honored to be able to serve this vibrant community, and invite you to stop in and see the amazing work being done for our local governments, businesses and residents.

A highlight of the meeting was having NKADD Board Chair George Zubaty “pass the gavel” to incoming Board Chair Harold “Shorty” Tomlinson.   We are grateful to George for his leadership, dedication and service to the organization and look forward to having Shorty take the helm.   The NKADD Board Officers will be officially voted on at our upcoming Board of Directors Meeting on Thursday, October 22, 2015, at Noon.

For more pictures, highlights and information from the event, please see the NKY Tribune Article and the NKADD Facebook Page.

Contact Information

Northern Kentucky Area Development District

22 Spiral Drive
Florence, KY 41042
P: 859.283.1885
F: 859.283.8178
TDD: 711
For general questions, please email

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