The NKADD is seeking a qualified individual for a full-time Social Service Assistant.
This role is responsible for providing support to the homecare case management division including assisting with caseloads, working with clients to carry out a plan of care, coordinating and monitoring of service provision, and follow-up documentation. This position necessitates the ability to respectfully interact with incoming callers, clients and service providers; multi-task by listening and entering information, as well as complete timely paperwork and documentation. Meeting required deadlines consistently and the ability to deliver excellent customer service is critical in this role.
This position will also be responsible for other program activities as assigned, as well as record keeping, appropriate documentation and meeting programmatic guidelines and time frames. The ideal candidate will be able to demonstrate high personal integrity, a desire to serve, and the ability to work independently as well as part of a team. Candidate must have excellent communication and writing skills as well as an ability to interact professionally and compassionately through phone work. Excellent benefits and generous retirement plan.
Must have a High School diploma as a minimum, with an Associate’s or two-year degree in Social Service field preferred and one to three years of experience working with an older adult population. A combination of experience and education will be considered. Must possess solid organizational skills, as well as the ability to collaborate well with colleagues, clients, and partner agencies. Maintaining positive work relationships and a professional demeanor is critical to success in this role. Understanding and level of comfort using database software necessary.
Starting salary range from $26,000-$28,000.
Please send resume with cover letter to:
22 Spiral Dr.
Florence, KY 41042
Position open until filled. EOE. TDD 711.