Northern Kentucky Area Development District

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May 2012
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NKWIB Business Services Team Model PDF Print E-mail

Through its ongoing strategic planning process, the Northern Kentucky Workforce Investment Board (NKWIB) continues to redefine its goals and objectives related to meeting the needs of employers through One Stop Northern Kentucky.

  • 2008: Identified Employers as the primary customers of the NKWIB efforts and One Stop Northern Kentucky.
  • 2009: Focused on an industry sector strategy by using WIA Training funds only in those programs that prepared clients for jobs in key industries critical to the economic well being of the area. Those industries were Advanced Manufacturing, Health, Information Technology, Logistics/Distribution and Services.
  • 2010: Key industry sectors were expanded to include Energy, and the NKWIB re-designed the One Stop’s career counseling structure so that staff were organized/assigned to each key sector. The expectation was that the staff would become experts in those sectors so that when advising a client on a career pathway, they could speak in depth about employment requirements and opportunities.
  • 2011: established the Business Services Team. Under this model the work of the career counselors is being expanded to include the provision of services to employers by the sectors for which they are "experts".

The Business Services Team Program consists of two primary service delivery methods:

    • Employer Relations where services are provided when an employer is hiring and/or expanding. This would include:-Enter and update job orders(for open positions) in e3 and/or EKOS database, -Pre-screen potential candidates/applicants to ensure quality referrals, -Organize hiring events, job fairs and/or open interviews for employers utilizing One Stop and community partners, -Provide on-site employer training sessions on e3, NCRC and other available resources, -Coordinate Employer "Blitz" events in region with a focus on rural counties, -Participate in local industry-related activities and network with local employers, -Perform job matching activities based on employer needs and job seeker qualifications.
    • Rapid Responsewhere services are provided when an employer is experiencing a significant layoff or closure. This would include: -Provide Layoff / Plant Closure Support Services to improve company morale while providing job transition and re-employment resources to individuals,- Coordinate onsite Rapid Response Information sessions with all affected employees, - Develop and maintain internal and external partnerships to ensure seamless and comprehensive services, -Provide information on local resources to help employees, employers and communities cope with economic shock, -Assist with Layoff Aversion: connect employers to preventative resources such as early warning indicators, layoff forecasting, incumbent worker training, pre-feasibility studies and on-the-job training

    For more information, contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it  at 859.283.1885